We have been using RateTel for over 2 years now in our health care facilities. Providing a good service to our patients is very important in maintaining retention and referrals. Our professional staff communicate efficiently with our patients and RateTel has been integral in allowing us to do this. RateTel has also allowed to expertly track our inbound and outbound calls to provide a fast response time to new patients. We were amazed at how RateTel simplified our phone systems and streamlined our communications.